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FESTIVAL INFORMATION

CONTACT US

WE'D LOVE TO HEAR FROM YOU! ALL CUSTOMER SERVICE INQUIRIES CAN BE DIRECTED TO INFO@COUNTRYTHUNDER.COM OR YOU CAN CALL US AT 1-866-388-0007. OUR TEAM IS AVAILABLE WEEKDAYS FROM 9AM-5PM CST.

DURING THE FESTIVAL, YOU CAN SEND OUR CUSTOMER SERVICE TEAM AT 689-202-2950.

CLICK HERE FOR ALL OTHER CONTACT INFORMATION.

HOURS

WILL CALL WILL BE OPEN FROM 1 PM TO 8:30 PM ON FRIDAY, MAY 8TH, AND FROM 12 PM TO 8:30 PM ON SATURDAY, MAY 9, AND SUNDAY, MAY 10. 

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THE CONCERT BOWL, THE AREA WHERE THE FESTIVAL AND STAGES ARE LOCATED, WILL BE OPEN FROM 2:30 PM TO 11 PM ON FRIDAY, MAY 8, AND FROM 1 PM TO 11 PM ON SATURDAY, MAY 9, AND SUNDAY, MAY 10. 

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THE INFORMATION BOOTH, LOCATED INSIDE THE CONCERT BOWL, WILL BE OPEN FROM 2:30 PM TO 10 PM ON FRIDAY, MAY 8, AND 1 PM TO 10 PM ON SATURDAY, MAY 9, AND SUNDAY, MAY 10. 

TICKETS

ALL SALES ARE FINAL. SHOW IS RAIN OR SHINE. VIEW TICKET TERMS HERE.
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RFID WRISTBANDS WILL BE MAILED TO YOUR PROVIDED ADDRESS. YOU MUST ACTIVATE YOUR WRISTBAND BEFORE HEADING TO THE FESTIVAL.
 
WE ARE UNABLE TO VERIFY THE VALIDITY OF A THIRD PARTY SALE. GUARANTEED TICKETS CAN ONLY BE PURCHASED FROM COUNTRY THUNDER OR OUR OFFICIAL TICKETING PARTNERS.

TICKET RESALE - CASHORTRADE IS THE OFFICIAL FACE VALUE TICKET EXCHANGE FOR COUNTRY THUNDER. IF YOU PURCHASED PASSES AND YOUR PLANS HAVE CHANGED, HEAD TO CASHORTRADE TO FIND A VERIFIED BUYER. IT'S FREE TO SELL TICKETS & EVERY POST IS COVERED WITH TRADER’S PROTECTION TO GUARANTEE BUYERS AND SELLERS ARE PROTECTED THROUGHOUT THE PROCESS. YOU CAN ALSO SET ALERTS FOR SOLD-OUT TICKET TYPES TO BE NOTIFIED WHEN CERTAIN PASSES BECOME AVAILABLE TO PURCHASE ON CASHORTRADE. 

WRISTBANDS ARE VOID IF TAMPERED WITH. PLEASE NOTE, ONCE A WRISTBAND IS TIGHTENED, IT CANNOT BE LOOSENED. TREAT YOUR WRISTBAND LIKE THE MONEY YOU SPENT ON YOUR ADMISSION. IF YOUR WRISTBAND BECOMES TOO TIGHT, WE CAN REPLACE IT AT OUR DISCRETION FOR A $20 FEE AT THE INFORMATION BOOTH OR WILL CALL. WRISTBANDS ARE NON-TRANSFERRABLE AND CANNOT BE SHARED. EACH PERSON REQUIRES THEIR OWN WRISTBAND. IF YOUR WRISTBAND IS LOST OR STOLEN, YOU WILL HAVE TO PURCHASE A NEW ONE FOR THE PRICE OF ADMISSION. 

FANS CAN ENTER THE VENUE A TOTAL OF 2 TIMES PER DAY. YOU HAVE YOUR INITIAL ENTRY, AND ONE RE-ENTRY IS PERMITTED WITH RFID WRISTBANDS.
 
CHILDREN 10 AND UNDER ARE FREE OF CHARGE ONLY IN GENERAL ADMISSION AREAS WHEN ACCOMPANIED BY A VALID GA TICKET HOLDER. *FREE ADMISSION FOR KIDS DOES NOT INCLUDE ANY PREMIUM TICKET AREAS. THEY WILL NEED THEIR OWN TICKET TO ACCESS ANY UPGRADED AREA.
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UPGRADES - WE OFFER TICKET UPGRADES, SUBJECT TO AVAILABILITY. IF YOU DECIDE TO UPGRADE WHILE AT THE FESTIVAL, PLEASE VISIT THE INFORMATION BOOTH, CAMPGROUND INFORMATION BOOTH, OR WILL CALL. THE COST TO UPGRADE IS THE DIFFERENCE BETWEEN WHAT YOU PAID FOR THE TICKET AND THE NEW TICKET PRICE. 

RULES & POLICIES

REVIEW ALL FESTIVAL RULES HERE, INCLUDING FESTIVAL BAG POLICY, TICKET POLICY, AND PARKING LOT POLICIES. 

GETTING HERE

OUR 2026 FESTIVAL WILL BE LOCATED AT COACHMAN PARK IN CLEARWATER.
ADDRESS: 300 CLEVELAND ST, CLEARWATER FL, 33756​

PARKING

THE CITY OF CLEARWATER OFFERS FREE PARKING IN DOWNTOWN GARAGES ON EVENINGS AND WEEKENDS. THIS IS A GREAT OPTION FOR FESTIVAL ATTENDEES LOOKING FOR CONVENIENT AND COST-EFFECTIVE PARKING.

 

FOR FULL DETAILS AND GARAGE LOCATIONS, CLICK HERE

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IN ADDITION, THERE ARE PRIVATE SURFACE LOTS THROUGHOUT DOWNTWON CLEARWATER THAT OFFER PAID PARKING. THESE ARE TYPICALLY AVAILABLE ON FIRST-COME, FIRST SERVED BASIS AND MAY REQUIRE CASH.

ALTERNATIVE TRANSPORTATION

CLEARWATER OFFERS SEVERAL CONVENIENT OPTIONS INCLUDING FERRY SERVICE, PUBLIC TRANSIT, RIDESHARE, AND MORE. THE CLEARWATER FERRY IS A POPULAR OPTION, OFFERING A FAST AND SCENIC WAY TO TRAVEL BETWEEN COACHMAN PARK, CLEARWATER BEACH, AND DOWNTOWN. 

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PLAN YOUR ROUTE AND VIEW OPTIONS HERE.

ALLOWED ITEMS

THE FOLLOWING ITEMS ARE ALLOWED IN THE FESTIVAL BOWL / CONCERT AREA. ALL ITEMS AND PATRONS ARE SUBJECT TO INSPECTION BY OUR SECURITY TEAM UPON ENTRY. CLICK HERE TO REVIEW OUR BAG POLICY.
 

  • SOFT LAWN CHAIRS 

  • HATS

  • SUNGLASSES

  • SUNBLOCK (HIGHLY RECOMMENDED!)

  • LIGHTERS (SMOKING ONLY ALLOWED IN DESIGNATED AREAS)

  • BEACH TOWEL / BLANKET

  • ONE UNOPENED BOTTLE OF WATER (ONE BOTTLE PER PERSON)

  • FANNY PACKS (NOT REQUIRED TO BE CLEAR)

  • DIGITAL CAMERAS (NON-PROFESSIONAL DIGITAL CAMERAS ARE ALLOWED; DSLR CAMERAS AND THOSE WITH A REMOVABLE LENS ARE NOT ALLOWED INTO THE FESTIVAL)

  • DISPOSABLE CAMERA / FILM CAMERAS (NON-PROFESSIONAL)

  • STROLLERS / SOFT WAGONS

  • CELL PHONES

  • PRESCRIPTION MEDICATION IS ALLOWED IN THE ORIGINAL PRESCRIPTION BOTTLE. ANY GUEST ATTEMPTING TO BRING IN PRESCRIPTION MEDICATION MUST HAVE PHOTO ID THAT MATCHES THE NAME PRINTED ON THE PRESCRIPTION. THE PILLS IN THE BOTTLE MUST ALSO MATCH THE MEDICATION/DESCRIPTION PRINTED ON THE PRESCRIPTION

  • OVER-THE-COUNTER MEDICATIONS ARE ALLOWED, PROVIDED THEY ARE NEW AND IN THE ORIGINAL FACTORY-SEALED CONTAINER.

  • REQUIRED MEDICAL EQUIPMENT (WHEELCHAIRS, OXYGEN BOTTLES, ETC). WE ENCOURAGE ANYBODY WITH ADDITIONAL MEDICAL EQUIPMENT TO VISIT OUR MEDICAL TENT FOR ASSISTANCE

PROHIBITED ITEMS

THE FOLLOWING ITEMS ARE NOT ALLOWED IN THE FESTIVAL BOWL / CONCERT AREA. ALL ITEMS AND PATRONS ARE SUBJECT TO INSPECTION BY OUR SECURITY TEAM UPON ENTRY. CLICK HERE TO REVIEW OUR BAG POLICY.
 

  • GLASS CONTAINERS

  • UMBRELLAS

  • CHAIRS WITH CANOPIES.

  • OUTSIDE FOOD & BEVERAGES

  • DRONES, UNMANNED AIRCRAFT DEVICES, REMOTE CONTROLLED VEHICLES

  • ALCOHOLIC BEVERAGES & ILLEGAL SUBSTANCES

  • ANIMALS - WITH THE EXCEPTION OF SERVICE ANIMALS FOR GUESTS WITH DISABILITIES

  • BAGS - CLICK HERE FOR OUR BAG POLICY

  • NO CAMEL BACKPACKS OR HYDRO BACKPACKS ARE ALLOWED INSIDE THE FESTIVAL BOWL

  • BOTTLES, CANS, THERMOSES & OTHER BEVERAGE CONTAINERS

  • PROFESSIONAL CAMERAS, DSLR CAMERAS, OR THOSE WITH A REMOVABLE LENS

  • FIREWORKS

  • LAPTOP COMPUTERS

  • RADIOS

  • LASER POINTER DEVICES

  • NOISEMAKERS

  • PROMOTIONAL / ADVERTISING / SALES MATERIALS NOT APPROVED BY COUNTRY THUNDER. ANYONE FOUND TO BE IN VIOLATION OF THIS POLICY WILL BE REMOVE FROM THE FESTIVAL GROUNDS

  • SEAT CUSHIONS LARGER THAN 15 INCHES X 15 INCHES OR THAT CONTAIN ARMRESTS, ZIPPERS, POCKETS, FLAPS, OR METAL BACKS.

  • SELFIE STICKS OR POLES

  • VIDEO CAMERAS

  • MONOPODS AND TRIPODS

  • WEAPONS (KNIVES, BOX CUTTERS, FIREARMS, ETC)​

ONSITE SERVICES

WILL CALL - WILL CALL IS A BOX OFFICE LOCATED AT THE FRONT GATE. AS YOU ARRIVE AT THE FESTIVAL GROUNDS, YOU'LL SEE SIGNS DIRECTING YOU TO WILL CALL. 

INFORMATION BOOTH - OUR STAFF IS AVAILABLE FOR ANY QUESTIONS OR CONCERNS AT THE INFORMATION BOOTH, LOCATED INSIDE THE CONCERT BOWL.

LOST & FOUND - WE WILL FACILITATE ALL LOST & FOUND AT THE INFORMATION BOOTH. IF AN ITEM IS FOUND, WE ASK THAT ALL PATRONS RETURN IT TO THE INFO BOOTH IN EXCHANGE FOR SOME GOOD KARMA. THE CUSTOMER SERVICE TEAM WILL KEEP TRACK OF ALL REPORTED MISSING ITEMS TO HELP RETURN THEM TO THEIR OWNER.
 
MEDICAL SERVICES / FIRST AID - IF YOU HAVE A MEDICAL NEED, PLEASE VISIT OUR ONSITE MEDICAL STAFF. VIEW OUR MAP HERE. 

MERCHANDISE - IN ADDITION TO COUNTRY THUNDER FESTIVAL MERCH, ARTISTS WILL HAVE THEIR OWN MERCH AVAILABLE FOR SALE. 

ATM SERVICES - NO ATM'S AT THE VENUE AS WE ARE CASHLESS.

TO PURCHASE AT THE BAR, FANS SHOULD FIRST VISIT ONE OF OUR TWO ALCOHOL ID BOOTHS, LOCATED BETWEEN TEQUILA COMISARIO AND TITO'S, OR ARTIST MERCH AND THE FOOD COURT. THEY WILL SHOW THEIR ID AND RECEIVE AN AGE VERIFICATION WRISTBAND - THEY'LL WEAR THIS WRISTBAND DURING THE FULL EVENT.
ONE WRISTBAND = GOOD FOR THE FULL SHOW. 

IF YOU ARE PAYING WITH CASH, PLEASE VISIT THE INFORMATION BOOTH TO UPLOAD CASH TO A THUNDER BUCKS CARD, OR FANS CAN USE THEIR CREDIT/DEBIT CARDS.

FOOD & BEVERAGES

OUTSIDE FOOD AND BEVERAGES ARE NOT ALLOWED INSIDE THE CONCERT BOWL, WITH THE EXCEPTION OF ONE FACTORY-SEALED PLASTIC BOTTLE OF WATER.

TO PURCHASE OR CONSUME ALCOHOL, ALL FANS ARE REQUIRED TO WEAR AN AGE VERIFICATION WRISTBAND. VISIT ONE OF OUR ALCOHOL ID BOOTHS LOCATED AT EACH FESTIVAL BOWL ENTRANCE AND SHOW YOUR ID TO RECEIVE THE WRISTBAND. THE AGE VERIFICATION WRISTBAND IS GOOD FOR THE FULL EVENT. EVEN IF A FAN IS OVER 30, THEY MAY BE ASKED FOR PHOTO ID. AN AGE VERIFICATION WRISTBAND IS RECOMMENDED TO ANYONE WHO REGULARLY GETS CARDED. *PLEASE KEEP YOUR PHOTO ID ON YOUR PERSON, AS A BARTENDER OR MEMBER OF LAW ENFORCEMENT CAN ASK TO VERIFY YOUR AGE AT ANY TIME.

CLICK HERE FOR THE LIST OF ONSITE FOOD VENDORS. ALL FOOD VENDORS ACCEPT CREDIT CARDS OR YOU CAN LOAD CASH ONTO A THUNDER BUCKS CARD. 

ACCESSIBILITY

WE AIM TO PROVIDE A SAFE, COMFORTABLE, AND ENJOYABLE EXPERIENCE FOR ALL FANS. PLEASE REVIEW ALL OF OUR ACCESSIBILITY OPTIONS BELOW. IF YOU NEED ANY ADDITIONAL INFORMATION OR NEED TO MAKE A SPECIAL REQUEST REGARDING AN ACCOMMODATION, YOU CAN CONTACT LENORE@COUNTRYTHUNDER.COM. 

ACCESSIBLE VIEWING AREA - WE OFFER AN ADA ACCESSIBLE VIEWING AREA, LOCATED IN THE GENERAL ADMISSION SECTION BEHIND GOLD SEATING. THE AREA OFFERS LIMITED SEATING, SO WE ASK THAT DISABLED FANS BRING ONLY ONE GUEST. THIS AREA IS ACCESSIBLE TO ANYONE WITH ADMISSION WHO INDICATES THEY NEED ACCESSIBLE SEATING. PLEASE NOTE THAT AS THE CROWD THICKENS, IT MAY BE DIFFICULT TO ACCESS THIS AREA, SO WE SUGGEST YOU ARRIVE EARLY.

ACCESSIBLE PARKING - WE HAVE NO PARKING AVAILABLE AT THE VENUE. ALL FANS ARE ENCOURAGED TO USE THE SURROUNDING LOTS IN THE AREA. FOR OUR FANS WITH LIMITED MOBILITY, WE RECOMMEND BEING DROPPED OFF ON N OSCEOLA AVE, CLOSE TO OUR MAIN ENTRANCE.
 
ALLERGIES & DIETARY RESTRICTIONS - IF YOU HAVE A TRUE ALLERGY OR DIETARY RESTRICTION, PLEASE INFORM SECURITY WHEN YOU ENTER THE FESTIVAL. YOUR FOOD AND CLEAR BAG ARE SUBJECT TO SEARCH, BUT REASONABLE AMOUNTS OF FOOD WILL BE ALLOWED INSIDE THE FESTIVAL.
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IF YOU HAVE A DOCTOR'S NOTE OR OTHER DOCUMENTATION, IT CAN BE HELPFUL TO HAVE IT AVAILABLE UPON OUR SECURITY STAFF'S REQUEST.

MEET & GREETS


WE LOVE TO GIVE YOU SPECIAL EXPERIENCES AT THE FESTIVAL, INCLUDING THE OPPORTUNITY TO MEET YOUR FAVORITE ARTISTS! WE DO NOT SELL MEET & GREETS, BUT WILL HAVE CHANCES TO WIN. KEEP AN EYE ON COUNTRY THUNDER'S SOCIAL MEDIA AND NEWSLETTERS OR VISIT OUR PARTNER BOOTHS AT THE FESTIVAL.

RENEWALS

WE ARE NOT DOING RENEWALS FOR THIS LOCATION. FANS CAN REPURCHASE THEIR EXPERIENCES FOR NEXT YEAR ONCE THE 2027 PUBLIC SALE BEGINS AT A LATER DATE.

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