Buy-Now.png
19-Tickets copy.png
TICKETS
19-RV copy.png
camp
Lineup.png
lineup
Maps.png
maps
Connect.png

Why was the festival postponed?


After consultations with government and health officials and continual monitoring of the Covid-19 related phases of re-opening in the state, it has become clear that this event can not be held safely at this time.




What are the festival dates in 2021?


Country Thunder Florida will be held on March 19 - 21, 2021.




Who will be performing at Country Thunder Florida 2021?


We're excited to announce Eric Church, Dierks Bentley, and Kane Brown! More artists will be announced soon.




Can I transfer my 2020 purchase to Country Thunder Florida 2021?


Yes, all 2020 orders will automatically be transferred to Country Thunder Florida 2021. No action is required on your part.




Will Early Bird tickets be offered for Country Thunder Florida 2021?


Early Bird tickets will not be offered for Country Thunder Florida 2021. All Early Bird tickets purchased for Country Thunder Florida 2020 will be honored at the 2021 event.





Contact Us


How do I contact Country Thunder? We’d love to hear from you! We can be reached at 1.866.388.0007, Monday through Friday, 9am to 5pm CST. If you’d like to reach us by email, you can direct your message to info@countrythunder.com. I have an artist booking request! Who can I contact? Please fill out our artist application, located here! I’d like to become a vendor at Country Thunder! What should I do? Vendor applications are now available. Click here for our applications. I'd like to become a part of The Marketplace at Country Thunder! What should I do? Applications are now available for our new indoor market! Click here. I’m interested in a seasonal position with Country Thunder! Is there an application I should fill out? We look forward to connecting with you! Please fill out our staff application, located here.




Rules


What items are allowed in the festival bowl?

  • Hats
  • Sun Block - We highly recommend!
  • Lighters - Smoking allowed in designated areas.
  • Sunglasses
  • Beach Towel
  • Blanket - Subject to search.
  • One Unopened Bottle of Water - Limit one bottle per person.
  • Fanny Packs - Are not required to be clear.
  • Digital Cameras - Non-professional digital cameras are allowed. DSLR cameras or those with a removable lens are not allowed inside the festival.
  • Disposable Cameras
  • Film Cameras (non-professional)
  • Soft Lawn chairs - Please remove from the bag so both items can be searched.
  • Strollers – Subject to search.
  • Cell Phones
  • Prescription medication is allowed in the original prescription bottle. Any guests attempting to bring in prescription medication must have photo identification card that matches the name printed on the prescription. The pills in the bottle must also match the medication/description printed on the prescription.
  • "Over-the-Counter” Medications are allowed in – Provided they are new and are in the original, factory-sealed container.
  • Required Medical Equipment - Wheelchairs, oxygen bottles etc. We encourage anybody with additional medical equipment to visit the medical building for assistance.
All items and patrons are subject to additional inspection prior to entering the venue. What items are not allowed in the festival bowl?
  • Glass Containers
  • Umbrellas
  • Chairs with Canopies
  • Outside Food & Beverages
  • Drones, Unmanned Aircraft Devices & Remote Controlled Vehicles
  • Alcoholic Beverages & Illegal Substances
  • Animals - With the exception of service animals for guests with disabilities.
  • Bags – Click here to view our Bag Policy
  • Bottles, Cans, Thermoses & Other Beverage Containers
  • Professional Cameras - DSLR cameras or those with a removable lens are not allowed.
  • Fireworks
  • Laptop Computers
  • Radios
  • Laser Pointer Devices
  • Noisemakers
  • Promotional/Advertising or Sale Materials, not approved by Country Thunder. Anyone found to be in violation of this policy will be removed from the festival grounds.
  • Seat Cushions larger than 15 inches x 15 inches or that contain armrests, zippers, pockets, flaps or metal backs - Subject to search.
  • Selfie sticks, sticks or poles
  • Video Cameras
  • Monopods and Tripods
  • Weapons - Knives, box-cutters, firearms, etc.
All items and patrons are subject to additional inspection prior to entering the venue. Trash Pickup: The Country Thunder site is beautiful - please help us to keep it that way. Please ensure that you bring trash bags with you to the festival, pick up your trash and keep your campsite clean. Please place bags in large dumpsters that are found at the end of each camping row. Owners of trash filled sites will be subject to a fine and may have renewal rights suspended. Additional trash bags are available from campground staff or at the campground office. Furniture: Upholstered household furniture is not allowed in the campgrounds. If you bring any of this furniture to the festival site, you will be fined $100 by campground staff. Arrangements can be made to return the payment by removing the furniture.




Hours


Campgrounds Campgrounds will open on Thursday, October 15th at 9am. Campers are welcome to arrive until 10pm. During the festival, October 16th-18th, campground gates will open at 9am and close at 10pm. Will Call Thursday, October 15th: 9am-10pm Friday, October 16th: 9am-10pm Saturday, October 17th: 9am-10pm Sunday, October 18th: 9am-10pm Festival Hours Friday, October 16th: 1pm-12am Saturday, October 17th: 1pm-12am Sunday, October 18th: 1pm-12am The Marketplace at Country Thunder / Located inside the Silver Spur Arena Friday, October 16th: 1pm-7pm Saturday, October 17th: 1pm-7pm Sunday, October 18th: 1pm-7pm




Tickets


Do you offer a Payment Plan? Payment plans are no longer available for 2020. Why do I have a $1.00 charge on my card? If you just placed an order, you may notice that your card was charged for your purchase and a $1.00 charge. Our system used the $1.00 charge to verify your account information. This amount will drop off your account within a few business days. When will my order be shipped to me? Orders have been emailed to all fans! If you did not receive an email, please check your Spam. Can Reserved Seats and Campsites be renewed for next year? Yes! Campsites and Reserved Seats can be renewed each year. The renewal period will begin on Friday, March 26th, 2020. If you have items that are eligible for renewal, you will receive an email with more information. You can renew online, over the phone, or at the festival Information Booth! Can I transfer my campsite if I won't be using it moving forward? If you are looking to transfer the right to renew for your campsite to a family member or friend, please visit our Lyte Exchange page here. You'll be using the "Send to Your Friends or Family" feature. Can I upgrade my ticket after I've already purchased it? What is the cost? Yes! If you decide to upgrade prior to the festival, give us a call at 1.866.388.0007. If you decide to upgrade while at the festival, please visit Will Call or the Information Booth. The cost to upgrade is the difference between what you paid for the ticket and the new ticket price. I need to pick up items at Will Call. What should I do? No need to worry! When you arrive at the festival, you will see signs directing you to the Will Call location. Will Call will open at 9AM daily, beginning on Thursday, March 25th, 2020. *Please note, you will need a valid government-issued ID in order to pick up items from Will Call. The name on your ID must match the name listed on the order. How can I tell if a wristband is legitimate? We are unable to verify the validity of a third party sale. You can purchase a guaranteed wristband only from our website or through our partner Lyte. I want to bring a few friends to the festival, can they share the same wristband on different days? We’re glad you want to bring friends, but unfortunately the wristband is non-transferrable; each person will need their own wristband. Does my weekend pass include Friday? Yes!




Camping


Do I need to purchase a weekend wristband to gain access to the campgrounds? Yes, you will need a weekend wristband to gain access to the campgrounds. How large are the campsites? Each sites is sold by its measurements and ammenities! Please note, if your RV exceeds the size requirement, you will need to purchase two sites. What should I bring to camp at Country Thunder? We want you to have a good time, but be comfortable too! We suggest you bring something that provides shade, plenty of water and ice, sun screen, comfortable shoes, etc. Is the price for my campsite just one day or the whole weekend? When do I need to vacate my campsite after the event? When you purchase a campsite, it’s yours for the entire festival. Campsites must be cleared out by the end of the day on Monday, October 19th. What are the rules regarding generators? Generators are allowed but must be turned off during "Quiet Hours". "Quiet Hours" for generators begin at 2AM and end at 7AM. Can I light a bonfire? Bonfires and any fire of any kind, including tiki torches, are PROHIBITED in the campgrounds. Can I bring a grill? Gas and charcoal burning grills are permitted. How many vehicles are allowed on my campsite? Bringing two vehicles? The purchase of your campsite includes parking for one vehicle; if you’re planning to bring another vehicle, you will need to purchase an extra vehicle pass. Please note, there is a maximum of two steering wheels per campsite. Can I bring my pooch? What are the rules if I bring my pet? Pets are allowed in the campgrounds, but not inside the festival (with the exception of service dogs). Service dogs must wear proper ID tags or vest. If you do bring a pet to Country Thunder, you are responsible for them. Pets must be leashed and kept at your campsite at all times. You are also responsible for cleaning up after your pet. Garbage Collection The Country Thunder site is beautiful - please help us to keep it that way. Please ensure that you bring trash bags with you to the festival, pick up your trash and keep your campsite clean. Please place bags in large dumpsters that are found at the end of each camping row. Owners of trash filled sites will be subject to a fine and may have renewal rights suspended. Additional trash bags are available from campground staff or at the campground office. I'm dropping off a camper/my kids/ groceries at a campsite, but I'm not staying! What do I need to do? Entering the campgrounds without a weekend admission ticket is only permitted on Thursday, October 15th with the purchase of a Camper Drop Off Pass. What are the rules for driving in the campgrounds? Any type of recreational vehicle, including golf carts and ATVs, are not allowed in the campgrounds. Motorcycles are allowed in the campgrounds, but they will require a vehicle pass. Mudding, or reckless driving of any kind, will result in an eviction from the site. Golf cart shuttles will be cruising around the campgrounds--flag ‘em down, and they’ll give you a ride. We’re having a little bit of a problem in the campgrounds, who do we contact? If the matter is urgent, please call 1.866.388.0007 with as many details as possible. If the matter is not an emergency, please send an email to info@countrythunder.com with as many details as possible, including your contact information and campsite number. Does my campsite include admission to the festival? The purchase of your campsite does not include admission to the festival. Please note, in order to enter the campgrounds and access your campsite, you will need to purchase a weekend admission ticket. Is there a limit on the number of people that can stay on a campsite? As long as y’all stay within your marked area, you can accommodate as many people as you’d like! What are the rules regarding furniture? Upholstered household furniture is not allowed in the campgrounds. If you bring any of this furniture to the festival site, you will be fined $100 by campground staff. Arrangements can be made to return the payment by removing the furniture.




Parking


What kind of parking passes do you offer? Click here to view our options!




Services


Lost & Found Did you lose something? Oh no! If you’re still at the festival, head to the Information Booth--all lost and found makes its way there. If you’ve already left, give us a call at 1.866.388.0007. Found something? Please return the missing item to the Information Booth. Information Booth Our Information Booth is your one-stop shop for any questions or concerns! You can turn in a found item, pick up a lost item, file a compliment or complaint, ask a question, and renew your tickets for next year! Click here to view the Festival Maps and Information Booth location. What is the venue address? The address is 1875 Silver Spur Ln, Kissimmee, FL 34744. Medical Services/ First Aid We hope you’re okay! If you have a medical need, please visit our onsite medical staff. Take a look at the Festival Map for the location. ATM Services We have several ATMs located inside the festival bowl! Please note that our food and drink tickets can be purchased with card or cash! Artist Merchandise We love wearing our favorite artists’ merch! Of course we give you the opportunity to purchase your favorite artist's t-shirt! Please see the Festival Maps for the artist merch location. Food Vendors Have no fear - we have corn dogs! You’re sure to find something you like, whether you’re looking for a healthier option or a deep fried Oreo. Retail Vendors Forgot your cowboy hat? Our vendors can fix that! Take a look around and browse jewelry, henna tattoos, clothing, boots, and more.




Accessibility


Where is the ADA parking lot located? Our ADA accessible parking lot is available to those who have an ADA Parking Permit. In addition to your permit, you will need to purchase day parking. When you arrive at the festival, please make sure your permit is visible and you’ll be directed to the parking lot. Is there an ADA viewing area for those that require it? We offer an ADA accessible viewing area, located within our Reserved Section. The area offers limited seating, so we ask that disabled fans bring only one guest. Please note that as the crowd thickens, it may be difficult to access this, so we suggest you arrive early. Do I need to purchase anything to gain access to the special viewing area? To gain access to the viewing area, you’ll simply need admission to the festival. I have an allergy or dietary restriction! How can I gain authorization to bring in outside food? If you have a true allergy or dietary restriction, please inform security when you enter the festival.




Meet & Greets / Onstage Seating


Are Meet & Greets available for sale? We do not have any Meet & Greets for sale - the only way to meet an artist is to win the pass! How can I win Meet & Greet passes? We suggest you try all of these suggestions! Keep an eye on our Facebook page, visit the artist’s website, and visit our sponsors during the festival. Where do I pick up my Meet & Greet passes? Your passes are available for pick up at the Information Booth on the day of the show. You’ll need to present a photo ID at pick up! I've won Onstage Seating! What are the rules? Congratulations! Please pick up your passes at the Information Booth at least two hours prior to the performance, and please arrive at the meeting location at least 30 minutes prior. There is no flash photography, food, drink, or smoking allowed once you are backstage. Please use the restroom beforehand, as we are unable to escort you back to the platform if you need to leave in the middle of a performance.




Ambassador Program


Join our 2020 Ambassador Program to earn your ticket and exclusive goodies! Click here to learn more.





join our newsletter for the latest event news and promotions

Osceola Heritage Park

1875 Silver Spur Ln

Kissimmee, FL 34744