Question 1

Lost & Found

Answer

Did you lose something? Oh no! If you’re still at the festival, head to the Information Booth--all lost and found makes its way there. If you’ve already left, give us a call at 866.388.0007. Found something? Please return the missing item to the Information Booth. No need to wait in line, just head to the Lost & Found window.

Question 2

Disabled Parking & Seating

Answer

Our disabled accessible parking lot is available to those who have a Disabled Parking Permit. When you arrive at the festival, please make sure your permit is visible and you’ll be directed to the parking lot. This lot can fill up quickly, so we suggest you arrive early! We offer a disabled accessible seating area, located within our Platinum Section. The area offers limited seating, so we ask that disabled fans bring only one guest. Please note that as the crowd thickens, it may be difficult to access the platform, so we suggest you arrive early. This section does not provide seating. Disabled Viewing Area

Question 3

Extra Vehicle Parking (On Campsite)

Answer

Bringing two cars? The purchase of your campsite includes one vehicle pass; if you’re planning to bring another vehicle, you will need to purchase an extra vehicle pass. The item can be located in the “Add Ons” section of your cart.

Question 4

Medical Services/First Aid

Answer

We hope you’re okay! If you have a medical need, please visit our onsite medical staff. Their tent is located on the east end of Main Street.

Question 5

Information Booth

Answer

Our Information Booth is your one-stop shop for any questions or concerns! You can turn in a found item, pick up a lost item, file a compliment or complaint, ask a question, and renew your tickets for next year!

Question 6

ATM Services

Answer

We have several ATMs located on the ends of Main Street! If you’re having trouble finding one, please visit the Information Booth, and we’ll point you in the right direction. Please note that our food and drink tickets can be purchased with card or cash!

Question 7

Garbage Collection

Answer

Please help us keep our campgrounds clean! Be sure to bring garbage cans/bags for your trash.

Question 8

Artist Merchandise

Answer

We love wearing our favorite artists’ merch! Of course we give you the opportunity to purchase your favorite artist's t-shirt! Artist Merchandise tent is located to the right of the main stage. Please see Festival Map for location.

Question 9

Washroom & Shower Facilities

Answer

We've got flush toilets! You'll find bathrooms on the East end of Main Street and inside the Beer Garden. There are port-o-potties located throughout the campgrounds. Showers are located on the East end of Main Street, in Gold Camping, and in Silver Camping.

Question 10

RV Services

Answer

We have trucks on site to provide fresh water and to dispose of sewage for those of y'all that brought RVs! These services are provided for a nominal charge. Please flag down one of the trucks as they drive through the campgrounds.

Question 11

Parking

Answer

Parking is available across Highway #20, opposite the festival grounds. This parking is free and does not require a pass! We ask that you use the designated crosswalks to safely cross the highway.